FAQ

Minimum Requirements
Please check your device’s RAM and OS Version. If your device doesn’t meet the minimum requirement, you may experience crash or freezing while you play He...
Thu, 11 Jun, 2020 at 4:16 PM
Servicing Countries
<North America> United States, Canada, Mexico <South America> Brazil, Argentina, Chile, Peru, Trinidad, Tobago <Europe> Greece, Netherla...
Thu, 5 Nov, 2020 at 10:56 AM
How To Send A Ticket
If you found any ingame bug, please report it to the e-mail address below. E-mail: support@ngelgames.freshdesk.com When you send an e-mail, please refer t...
Thu, 11 Jun, 2020 at 4:18 PM
Switching Server
Hero Cantare has 3 servers currently which are Global (English and French), Korean (Korean), and Japan (Japanese). If you are living outside of Korea and in...
Thu, 5 Nov, 2020 at 10:53 AM