Please check your device’s RAM and OS Version. If your device doesn’t meet the minimum requirement, you may experience crash or freezing while you play Hero Cantare.
In order to optimize your device to play Hero Cantare without any problem, we recommend to manage your device.
1) Secure enough space: Empty your device’s memory up to 3GB to download ingame resources. Hero Cantare would take 1.5~2 GB of space in your device’s memory.
2) Close other apps consuming RAM while playing Hero Cantare: If you run other apps when you play Hero Cantare, it may share RAM with the apps and it would affect your playing.